Refunds & Cancellation

In compliance with UK Consumer Regulations for products and services purchased over the phone or online, you may cancel your order or subscription within 14 days of placing your order.

In the case of commencing services at your request, within 14 days of your order you will be deemed to have benefited from our services. If you decide to cancel within the 14 days statutory period after placing your order the value of such services will be deducted from any refund issued at a rate £45 per week.

For products and services transacted in person, at our place of business you may cancel your order or agreement within 48 hours and receive a full refund provided the delivery of the service has not commenced (Delivery of service includes access being granted to our nutrition plan and programme materials) In the case of the commencement of services within 48 hours of placing your order, a deduction of £45 will be charged.

Refunds and cancellations are nor eligible beyond 48 hours for orders made in person at our place of business.

Making payment is deemed sufficient intent for placing an order, entering into an agreement for services and agreeing to the terms regardless of whether a signed agreement has or has not been completed.

You can find more information about your statutory consumer rights here: http://www.which.co.uk/consumer-rights/regulation/consumer-contracts-regulations

To submit a refund request, please e-mail: [email protected]